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Here are specific facilitation services in response to the challenges we've heard from various clients over the years.
We believe in custom fitting and co creating workshops and learning programmes with clients. Do give us a call to have a no-obligation chat or even trial for some of our services. |
Business Builders |
"We need help to formulate our next year's plan but our leadership has not been inspired with our previous facilitator and tools. What's out there that can probably invigorate our process? " My business needs to explore other alternative models. This current one is not working in this chaotic world. Could you help us rethink our next trajectory? " |
I need help to facilitate a large group of senior executives on our digital transformation project. Could you lend a hand? " + Help! how can our company scale Design Thinking?
+ We really need to understand our customer better! + I get Service Design but where do we start? + LEGO® SERIOUS PLAY®, what is that? ... that's not me, but I would like to speak with you. |
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OUR SERVICES |
Here are our current list of services in response to the challenges we've heard from business builders.
We believe in co-creating workshops and learning programmes with clients. Do give us a call to have a no-obligation chat or even a trial of some of our services. |
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One of the more effective LEGO® SERIOUS PLAY® (or LSP) application is crafting the company's living strategy. A team of leaders and key executives, with the help of a certified LSP facilitator, goes through a series of activities with the end goal of crafting strategy. Highlights below:
+ Develop the 3D LEGO models of the company's current state. + Create factors (agents) within the wider ecosystem that the company sits. + Determine the future state of the company + Connect linkages across the models. + Watch the impact on the expansive model at play. A key output of this serious play activity is the creation of a set of Guiding Principles that frames the company's strategy to possible futures. Duration: 2 - 3 full day workshop |
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Design has become a truly trans formative and differentiating factor for many organisations to build or reform products and services that delights customers. It comes then as no surprise that design thinking or its popular progeny, Service Design has become a go-to framework for creating innovative advantage. We insert ourselves at needed points in your service design journey.
+ Facilitate one-off or several service design workshops + Utilise our proprietary engagement model + Fit-for-purpose delivery method ( live, virtual/ remote or blended). + Recommend online and practical service design tools We understand the intricacies of service delivery regardless of beginning or on-going service innovation journey. Duration: 0.5 day to multi-week/ month engagement |
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With our current reality, remote or virtual meetings has become a preferred choice of collaboration and interaction. You would like to still roll - out the planned innovation efforts using service design across the organisation or tackle wicked problems using design principles. Do consider the option of appointing not just a facilitator but a solution provider that will stitch all the components to launch (or scale) a new way of working, and tackle pressing issues. { Design Thinking Framework} + {Online Collaboration Tool} + {Experienced Facilitation} Duration: multi weeks (blended or fully remote delivery) |
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Your company is at the early stage of folding-in Service Design method and tools. You need a solid, proven and applicable development programme for a single team or scale up across your enterprise.
+ Widely conducted, service design training programme + Delivery method ( class-room, online or blended) + Pre need analysis of skill/ maturity level Duration: 2 day training session/ 20 max |
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You've assessed that you have specific learning/ training needs on certain aspect of the design process, specifically in service innovation. You may consider in-house or for- public sessions on the following topics:
+ Problem Framing + Customer Discovery + Ideation using Serious Play + Successful Prototyping Duration: 0.5 to 1 day |
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You are looking beyond incremental changes to services redesign and toward re imagining a new service model. We lean on innovation modeling and overlapping methods of design principles. It can be an exhaustive guidance across various spectrum of your business.
Duration: multi weeks/ months |
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Play, serious play at work?
Yes, the future of work is Play! Play is no longer a distraction to work, but a necessary component at work that can provide surprising benefits to productivity and creativity. Let's map out the route to become a playful organisation. Duration: multi weeks/ months |
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Let's have coffee!
Contact Us Are you interested to explore more about how we can add value to your efforts? Fill in the form to have a chat with our consultant. |
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