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People ​Developer ​


You champion the development of human capital through ​learning & engagement.  ​ More than at any point in time, organisations are finding out that strategic differentiation lies in it's people resource. Learning development, people engagement are but a few on the strategy table. This is whilst the company pivots or transforms in this VUCA world.
I have a fairly new team across the region coming out of a recent merger. I really need them to start being and acting as one soon. Could you help us build the team? 
We're exploring design thinking as part of our team's skill development plan. Where does your Design doing workshop fit into our plan? 
​
We heard about LEGO® SERIOUS PLAY® and would like to try it out with our team meeting. Could you show how we can utilise this method?​
-> consider 
OUR SERVICES
Here are our current list of services in response to the challenges we've heard from talent developers.
We believe in custom fitting, and  co creating workshops and learning programmes with clients. 
​Do give us a call to have a no-obligation chat or even trial for some of our services. 
​​
FACILITATION 
service innovation design facilitated workshop

Design has become a truly trans formative and differentiating factor for many organisations to build or reform products and services that delights customers. It comes then as no surprise that design thinking or its popular progeny, Service Design has become  a go-to framework for creating innovative advantage. We insert ourselves at many points in your service design journey. 

+ Facilitate one-off or several service design workshops
+ Utilise our proprietary engagement model 
+ Fit-for-purpose delivery method ( live, virtual/ remote or blended).
+ Recommend online and practical service design tools 

We understand the intricacies of service delivery regardless of beginning or on-going service innovation journey. 

Duration: 0.5 day to multi-week/ month engagement

real-time strategy for teams with LEGO® SERIOUS PLAY®

One of the more effective LEGO® SERIOUS PLAY® (or LSP) ​application is crafting the company's living strategy. You can develop several teams under your remit with the help of a certified LSP facilitator go through a series of activities.  Highlights below: 

+ Develop the 3D LEGO model of the team's current state. 
+ Create factors (agents) within the wider ecosystem the teams sits. 
+ Connect linkages across the models. 
+ Determine the future state of the team
+ Watch the impact on the expansive model at play.

A key output of this serious play activity is the creation of a set of Guiding Principles that frames the team's response to future scenarios or events.


Duration:  1 - 2 full day workshop


Applied LEGO® SERIOUS PLAY® into Custom workshop

In your current role, you determine ways to develop teams across your organisation. One way to accomplish this is though the application of the highly engaging and effective LEGO® SERIOUS PLAY®. 

 + Team Building/ Identity
+  Team Mission/ Goals. 
+ Team Integration
+ Team Values and Emotional Culture.

Duration: 0.5 - 2 days workshop


lEARNING eVENTS
service design/ doing foundation training

Various teams in your organisation are at the early stage of folding-in Service Design method and tools. You need a solid, proven and applicable training programme to have common language and platform in tackling wicked problems. 

+ Widely conducted,  service design training programme
+ Delivery method ( class-room, online or blended)
+ Pre need analysis of skill/ maturity level

Duration:  2day training session/ 20 max 


customer discovery

"Know your customers".  We can't but emphasise this enough. You want to emphatise and understand the needs your customers BEFORE you invest months (even years!) building the wrong product or service.  This experiential and interactive training programme is for your teams . 

+ What is Customer Discovery? 
+ What is your customer's JTBD?
+ How to conduct customer's interview?
+ How to use discover tools (digital & analogues) ?
+ How to crystalise insights using Persona? 


Duration: 0.5 day training


problem framing 

When you see your teams  struggling with  solving the right problem.    This training programme helps teams s apply this structure before jumping into design sprint.

+ How to map various stakeholder's and their views? 
+ How to discover user's needs and wants? 
+ How to frame a set of problems  based on research and insights? 
+ How to identify opportunities within the problem(s). 

Duration: 1 day training


aDVISORY & CONSULTING
SERVICE INNOVATION DESIGN ​

You are looking beyond incremental changes to services redesign and toward re imagining a new service model. We lean on innovation modeling and overlapping methods of design principles.  It can be an exhaustive guidance across various spectrum of your business. 

Duration: multi weeks/ months


serious play at work

​Play, serious play at work?
Yes, the future of work is Play! Play is no longer a distraction to work, but a necessary component at work that can provide surprising benefits to productivity and creativity. Let's map out  the route to become a playful organisation. 

Duration: multi weeks/ months


Let's have coffee!
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pxd labs / design life experiences/ 
​
22 sin ming lane #06-76 midview city, Singapore, 573969 /  p: +65.81124978 / e: hello@pxdlabs.com
  • Home
    • Business Builder
    • Service Owner
    • People Developer
  • Services
    • Facilitation
    • Learning Events
    • Advisory Consulting
  • Events
    • Upcoming Events
    • Past Events
  • Resources
    • Service Innovation Design
    • Serious Play at Work
    • Visual Thinking
    • Futures & Foresight
  • About Us
    • Team
    • Our Partners
  • Contact Us