Service innovation Design (sTARTER TO sCALE)
Design has become a truly trans formative and differentiating factor for many organisations to build or reform products and services that delight customers. It comes then as no surprise that design thinking or its popular progeny, Service Design has become a go-to framework for creating innovative advantage. We insert ourselves at many points in your service design journey.
What is Service Innovation Design?
+ Facilitate one-off or several service design workshops
+ Utilise our proprietary engagement model
+ Fit-for-purpose delivery method ( live, virtual/ remote or blended).
+ Recommend online and practical service design tools
We understand the intricacies of service delivery regardless of beginning or on-going service innovation journey.
Duration: 0.5 day to multi-week/ month engagement
What is Service Innovation Design?
+ Facilitate one-off or several service design workshops
+ Utilise our proprietary engagement model
+ Fit-for-purpose delivery method ( live, virtual/ remote or blended).
+ Recommend online and practical service design tools
We understand the intricacies of service delivery regardless of beginning or on-going service innovation journey.
Duration: 0.5 day to multi-week/ month engagement
remote SERVICE INNOVATION DESIGN
With our current reality, remote or virtual meetings has become a preferred choice of collaboration and interaction. You would like to still roll - out the planned innovation efforts using design thinking across the organisation or tackle wicked problems using Design Thinking.
Do consider the option of appointing not just a facilitator but a solution provider like pxd labs that will stitch all the components to launch (or scale) a new way of working, and tackle pressing issues.
Do consider the option of appointing not just a facilitator but a solution provider like pxd labs that will stitch all the components to launch (or scale) a new way of working, and tackle pressing issues.
{ Design Thinking Framework}
+
{Online Collaboration Tool}
+
{Experienced Facilitation}
+
{Online Collaboration Tool}
+
{Experienced Facilitation}
Duration: multi weeks (blended or fully remote delivery)
Service Design Sprint
Service (or Product) Design Sprint is not about velocity. Although time plays an integral part of conducting a Design Sprint by compressing the amount of time to solve a specific challenge, a Design Sprint focus on mitigating the risk of delivering a product or service.
There are various ways to do design sprint. At pxd labs, we focus on the remote aspect and particular focus on service. This involves bringing in a specific service challenge into a proprietary sprint methodology that results in several experiments that a company or team can conduct.
The identification and structuring of this service-related experiments sets this sprint approach from others.
Duration: 9 x 3 hours remote sessions ( excluding the experiments)
There are various ways to do design sprint. At pxd labs, we focus on the remote aspect and particular focus on service. This involves bringing in a specific service challenge into a proprietary sprint methodology that results in several experiments that a company or team can conduct.
The identification and structuring of this service-related experiments sets this sprint approach from others.
Duration: 9 x 3 hours remote sessions ( excluding the experiments)
SERVICE INNOVATION
DESIGN FACILITATION
DESIGN FACILITATION
